AUGUST 2016 VISIT IDA WEBSITE | MEMBER LOGIN | SEND TO A FRIEND | SUBSCRIBE | UNSUBSCRIBE | CONTACT US Last month of the Roadshow August sees the last month of our annual national roadshow and I would like to thank all our Dealer Members who have made the effort to attend so far. This month, it is the turn of the coastal cities and Durban has not disappointed with the biggest turnout of all the sessions thus far. We end off with Cape Town and are hoping for an even bigger audience! Click here for the calendar.  As mentioned previously, these sessions are designed to give you an insight into the many ways the IDA can add value to you and your business. As General Manager of the Independent Dealer Association, I would like to take this opportunity to thank Pieter Wessels for his valuable contributions to our monthly newsletter. Going forward, I will continue to keep you, our valued Dealer Members, abreast of developments in our fast-changing industry. All the best, Robbie Starke General Manager: IDA Consumer Education: Manage my credit responsibly This article in a series of Consumer Education Communication Material, looks at credit management. Read more... Important FIC updates FIC warns on scam certificate and letter. Click here for more information. SuperSpark looks at Dealer rights when buying at an auction Aubrey from Augrabies wrote to SuperSpark to ask him about Dealer rights when buying at an auction. Read more... Lightstone Academy launches FICA E-learning programme Lightstone Academy is excited to launch their FICA E-learning programme. Read more...   Crow’s nest: Taking a closer look at consumer buying behaviour Who are your customers and what makes them buy? To get to the answer we need to take a closer look at consumer buying behaviour. Read more... IDA Dealer Member Zone: Welcome to our new Dealer Members A warm word of welcome to our new Dealer members. Read more... 67 Minutes for a good cause President Nelson Mandela's birthday was on 18 July and we honoured Madiba by spending 67 minutes at House Jade in West Village, Gauteng. Read more... Woman wins case against ABSA after four years ABSA loses a suit against woman who returned a R300‚000 defective car Read more... IDA's male staff show their female colleagues they care The male staff members at IDA's office in Roodepoort went the extra mile to pay homage to their female colleagues during Women's month. Read more... The lighter side of travel Click here to view... Heads-Up is a monthly electronic newsletter for members of the IDA. If, for any reason, you no longer wish to receive this communique, kindly unsubscribe here. Editorial co-ordination by The Hothouse Communications, 011 678 3545.