Fair pay and benefits are not enough

Managers have for many years held on to the belief that money is the most important motivational aspect of work for people they employ.

But let’s not ignore the fact that people want more from a job – and managers play a very important role.

While the importance of money and workplace benefits cannot be discarded, surveys and studies over close on 40 years prove that people want more from work than money. Unsurprisingly, managers play the most important part.

Personal time and attention from managers are often cited as one of the most important motivational elements in an organisation.

Or in the words of workplace expert Bob Nelson: "More than anything else, employees want to be valued for a job well done by those they hold in high esteem."

In other words, people want to be recognised for their efforts at work by their managers.

According to the Watson Wyatt study about the workplace, employees want their leaders to have distinct traits. They want to follow leaders who:

  • Have their finger on the pulse
  • Communicate openly and honestly
  • Keep staff members in the loop about the company’s strategy and business model
  • Set up meetings for a definite purpose.
I am sure you will agree this is nothing new and all common sense. But, as Prof. Jeffrey Pfeffer, Professor of Organisational Behaviour, Graduate School of Business from Stanford University believes, such “common sense is rare in its implementation”.

By Martlé Keyter, MISA CEO Operations.


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