APRIL 2017 VISIT IDA WEBSITE | MEMBER LOGIN | SEND TO FRIEND | SUBSCRIBE | UNSUBSCRIBE | CONTACT US Dear Member, Please take note of new legislations and changes to existing legislations While we are under no illusion about the economic challenges that lay ahead for our country and our industry, let us not lose sight of some current, important changes in legislation.  The latest news on the POPI (Protection on Personal Information) Act is that an Information Regulator has been appointed and the Act will become fully operational once the Regulator's affairs are in order. We expect this to be towards the end of 2017. Do take note of Condition 7 of POPI, which requires that all personal information should be kept secure against the risk of loss, unauthorised access, modification, destruction or disclosure. Other important changes in legislation to take note of: Binders – new and more stringent regulations on binders to be implemented. Representatives will be disallowed to work on two licences. Financial Sector Regulation Bill – This Bill provides the framework for the implementation of the Twin Peaks model, currently going through the Parliamentary phases. Amendments to FAIS “Fit and Proper” codes of conduct. The implementation of Phase 1 of the Retail Distribution Review. The replacement of the current FAIS reporting with the Conduct of Business Report. FICA – Motor Dealers becoming Accountable institutions. Right to Repair – The probe into SA car workshop industry. These are only but a few challenges that we need to tackle as an industry, but be assured, we have your interests at heart. The IDA will support you, our Dealer Member, as best we can and will be providing training and other relevant support to help ensure that you remain compliant.  We will keep you informed of developments as they happen so that you can stay focused on your business and do what you do best – buy and sell cars. All the best, until next time, Robbie Starke General Manager: IDA Consumer Education: You and credit agreements We bring you some useful information to improve your understanding of credit agreements and your rights. Read more... Tweedehandse handelaars word herinner om hul lisensies te hernu Die polisie het ’n beroep op alle Suid-Afrikaners en handelaars van tweedehandse goedere gedoen om hul lisensies te hernu. Read more... Maintenance plans and kilometre readings Our Members often find themselves in disputes regarding maintenance plans and odometer readings. We look at how dealers can prevent such disputes. Read more... From the Crow’s Nest: What does the modern salesperson look like? We have been so busy with the legislative changes that we seem to have neglected the changes in the sales landscape and the ability of our sales force to adapt. Read more... IDA Dealer Member Zone: Welcome new Members We have no less than 16 new Dealer Members to welcome this month! Read more... Email etiquette is important Be mindful of email etiquette, as an email can can leave a lasting impression. Avoid the most common pitfalls of email by following some general rules. Read more... SuperSpark attended the National Secondhand Goods Dealers' Forum SuperSpark attended the recent National Secondhand Goods Dealers' Forum and shares what he learnt there. Read more... The lighter side of travel Click here to view...   Heads-Up is a monthly electronic newsletter for members of the IDA. If, for any reason, you no longer wish to receive this communique, kindly unsubscribe here. Editorial co-ordination by The Hothouse Communications, 011 678 3545.