JUNE 2016 VISIT IDA WEBSITE | MEMBER LOGIN | SEND TO A FRIEND | SUBSCRIBE | UNSUBSCRIBE | CONTACT US Dear Member, The IDA roadshow is coming to a town near you! Yes, it is that time of the year again where preparations are under way for our annual roadshow. This is an opportunity to fill you in on the many initiatives from the IDA and also inform you of important matters and legislation that have a direct impact on your business. You can find the list of dates and venues here and while we all understand the time pressures our members are under, we will, as always, appreciate your attendance. Looking forward to seeing you in person! All the best, Pieter Wessels Short-term Insurance Ombud faces first appeal hearing The Ombudsman for Short-term Insurance (OSTI) is facing its first appeal hearing next month. Read more... Consumer Education an important focus area We continue with the series on Consumer Education Communication Material. In this issue we look at Understanding your responsibility in terms of credit agreements Read more... News from Lightstone Academy: Let us help you complete your qualification Lightstone Academy can map your current status, and help you complete your qualification. Read more... News from Lightstone Auto: Increase your second gross profit Increase your second gross profit with our fully compliant end-to-end sales process using all major product suppliers. Read more...   Crow’s nest: Tough times call for new thinking When times are tough one needs to think differently. And that is exactly what great companies do. We share an interesting article and look at the top used car sellers for the month of May. Read more... IDA Dealer Member Zone: Welcome to our new members Welcome to our members and wishing them all the best! Read more... IDA CARE Foundation – Celebrating a special milestone A 16th birthday is a milestone in every teen’s life. But even more so for Henru Grobbelaar, who has far surpassed his doctors’ expectations. Read more... The lighter side of travel Click here to view... Heads-Up is a monthly electronic newsletter for members of the IDA. If, for any reason, you no longer wish to receive this communique, kindly unsubscribe here. Editorial co-ordination by The Hothouse Communications, 011 678 3545.